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Personal Items
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and documents
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Parcel from Home

Shipping Personal Items
Send the favorite and essential things from home to family and friends, who are temporarily staying in one of the EU countries. This product also works in the opposite direction through our offices abroad.
What CAN be shipped
You can ship personal items with an estimated value below 44 EUR:
Personal items (clothes and shoes)
Baby toys
Personal outerwear
Books without price tags
Documents
Personal hygiene items
What can NOT be shipped
List of prohibited items that are not accepted for shipment:
New items and goods with price tags
Foodstuffs
Laptops or phones
Medicines, cigarettes, cash
Antiques and postage stamps
Alcohol and drugs
Products of animal origin
Military and dual purpose goods
Seeds and sowing material
Flammable liquids
Where we deliver
  • Germany
  • Austria
  • Denmark
  • Estonia
  • Lithuania
  • Poland
  • Romania
  • Slovakia
  • Hungary
  • Finland
  • CzechRepublic
  • Latvia
  • Sweden
  • Belgium
  • Bulgaria
  • France
  • Greece
  • Ireland
  • Luxembourg
  • Netherlands
  • Italy
  • Portugal
  • Slovenia
  • Croatia
  • Spain
Delivery time
Up to 14 days
Shipping fees
Calculate the fees
Minimum fee: 350 UAH for up to 2kg to Poland
How to ship
Branches
How to receive
Parcel locker
Branches
Courier delivery
How to create a shipment
Online
Branch
1
Go to the website new.novaposhta.ua
2
Register (for a new client) or insert your login/password (for an existing client)
3
Click on “International shipment”
4
Create a shipment
5
Fill in the data
Create a shipment
Care service assistance
Packaging

We offer a wide selection of packaging for parcels of up to 30kg and over 30kg to guarantee the integrity of the contents during transportation, storage and customs checks.

Customs clearance in the destination country

According to the EU directive, the duty free customs limit for personal items in European countries is 45 EUR, so personal items are not subject to custom duties during customs clearance.

Returns

If the circumstances change, the sender can get the parcel back to a convenient address, or the recipient can refuse the parcel.

Create a shipment