Nova Poshta will store your parcel free of charge for seven days and 24 days in total so that you can pick it up when it’s convenient and safe.
If the circumstances have changed, the sender can return the parcel to a convenient address, as well as the recipient can refuse it.
We offer a wide range of packages for parcels up to 30 kg and over 30 kg to ensure the contents’ integrity during transportation, storage, and examination at the customs.
Customs fees apply for delivery of goods worth more than 150 euros from abroad to Ukraine. They include: (1) Import duty – 10% of the amount exceeding €150. (2) VAT – 20% of the amount exceeding €150, including the duty.
During delivery, a parcel can be not only returned to the sender but also forwarded within Ukraine and abroad.
An opportunity to additionally declare the value of your shipment and insure it against damage or loss for a 3% commission.